Privacy Policy

This Privacy Policy describes in detail asktoGo’s policies and procedures on the collection, use and disclosure of your "Personal information" when you use the asktoGo service, through the asktoGo website, via one of asktoGo’s applications for mobile devices or any asktoGo platform. ("asktoGo", "we", "us”, "website", "our") is a question and answer website that provides travellers ("you", "users", "individuals") with a hotel price comparison system and worldwide travel recommendations.

By accessing asktoGo and using our services, you acknowledge that you have read understood this Privacy Policy and the information collection and handling practices defined in it.

Information we collect and use

We receive and use information you enter on asktoGo or provide us in any other way. Personal information includes information you provide us such as your first and last name, your city and email addresses, user name and password, and billing information (such as your credit card number, cardholder name, and card expiration date). If you choose to sign up for a member account with asktoGo, your name and other information you choose to add to your profile will be available for public viewing on the website. We may use your email to send you marketing emails. If you do not wish to receive such emails, you can choose not to by following the directives in the email.

If you choose to register or login with a third-party service, like Google, Facebook or any other social media Login, you are permitting us to use and store that information related to the account.

You also provide us information you post on asktoGo such as reviews, questions, answers, and other contributions on the website that are publicly viewable on asktoGo, along with your name. This information may be searched by search engines and be redistributed elsewhere on the Internet in accordance with our Terms of Service.

Information Collected Automatically: When you use asktoGo, we use cookies and beacons to: (a) store your password and username; (b) adapt asktoGo to your preferences; (c); analyze the website usage. A cookie stays on your device after you close your browser so it can be used by your browser on other visits to asktoGo. You can at any time remove persistent cookies by following your web browser's instructions. However, when cookies are disabled, some functions on asktoGo may not work correctly.

We use these automated technologies to collect and analyze certain types of information we consider to be non-personal information, including:

AsktoGo discloses a subset of this automatically collected information publicly. Explicitly, you consent to asktoGo’s disclosure of information linked to the ways in which you interact with asktoGo, such as: pages viewed and the order of those pages (including viewed reviews, questions and answers) landing pages, the date and time you used the website, and other similar information on the website to other asktoGo users, along with your profile picture and name. If you do not want to have this information revealed to the public, you may opt out by visiting your Profile.

Other Websites

If you click through to third party websites, asktoGo’s privacy policy is no longer in effect. We are not responsible for the practices employed by websites linked from or to asktoGo, nor the information or content contained in them.

How we store and protect your Personal Information

Our servers and data centers are located in the United States and in Canada, and our service providers may be located there and in other countries. By giving us personal information, you approve that your personal information may be transmitted to and stored in these countries.

We want you to feel confident about using asktoGo. We have a security system to keep the personal information stored and protected from misuse and unauthorised access. Our systems are configured with data encryption and firewalls constructed to the highest industry standards. We also use Secure Socket Layer (SSL) technology that protects the data you send over the Internet. Personal information may only be accessed by persons within our organisations, or our third party suppliers, who require such access to carry out the uses indicated in this Privacy Policy.

We cannot, however, warrant or ensure the security of any information you transmit to asktoGo or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical safeguards.

How we share your Personal Information

We may share your personal information with our business partners and with third parties for our legitimate business purposes as allowed by law. For example, we may share your personal information with other third parties that display asktoGo questions and answers or reviews through their services so that such partners can tailor content and advertising to you.

If you book through asktoGo, we may share your personal information with the payment service providers and the online travel agency you have booked with. This can include booking sites and hotels. asktoGo does not control the third parties use of such information and their use is governed in accordance with their own privacy policies.

If asktoGo (or part of its business) is sold or otherwise changes control, our new owners would have access to your personal information for the uses set out herein.

asktoGo may disclose your personal information if required by law, for example to law enforcement or other authorities. This includes court orders, subpoenas and orders arising from a legal request, administrative or criminal investigations, or to protect the safety of any person.

Your right and Choices

You may decline to submit personally identifiable information through asktoGo, in which case we may not be able to offer certain services to you. You can manage your account at any time by logging into your asktoGo account. Every marketing email has an opt-out and you can unsubscribe from such communication at any time.

Children's Privacy

asktoGo is a general audience site and does not offer services directed to persons under the age of 13. If we become aware that a minor is trying to submit personal information without confirmation of parental consent, we will remove and destroy this information from our system.

Changes to Our Privacy Policy

If we change our privacy policies and procedures, we will post those changes on this page to keep you aware of the last amendments. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about our practices or this privacy policy, please contact us at

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